At Only-Clownfish.com, we work with multiple trusted vendors and breeders to provide the highest quality livestock possible.

Please note that each vendor’s DOA policy is different and may vary depending on the specific livestock ordered.

To ensure the best chance of a successful claim, customers should:

• Inspect all livestock immediately upon arrival
• Take clear photos/videos of any issues
• Keep livestock in the original unopened bag when required by the vendor
• Report any DOA within the vendor’s required timeframe

If you are having trouble reaching the vendor directly or need assistance with the process, please contact us and we will gladly help guide you through the next steps.

We are committed to making sure our customers are taken care of and will do our best to assist in resolving any issues quickly and fairly.

Thank you for choosing Only-Clownfish.com.